Your privacy is Bookie Asia's priority. This Privacy Policy clearly sets out how we collect, store, use, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
The Bookie Asia Privacy Policy is built on six core principles to ensure the data of Malaysian players remains protected at all times
Bookie Asia ("we", "our platform") values the privacy of every player who uses our online gaming platform in Malaysia. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you use the Bookie Asia website at https://bookieasia.net or any of our mobile applications.
By registering an account or continuing to use the Bookie Asia platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.
This Privacy Policy applies to all users of the Bookie Asia platform in Malaysia, including registered players, website visitors, and anyone who interacts with our services in any capacity.
The Bookie Asia Privacy Policy is formulated in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. We also comply with international online gaming industry data security standards.
Bookie Asia collects two main types of information: details you provide directly to us, and information collected automatically when you use the platform.
| Data Category | Examples of Information | Required? |
|---|---|---|
| Personal Identity | Full name, MyKad number, date of birth, gender | Yes |
| Contact Information | Email address, phone number, mailing address | Yes |
| Financial Information | Bank account number, e-wallet details (TNG, GrabPay, DuitNow) | Yes |
| Identity Verification | MyKad image, verification selfie, KYC supporting documents | Situation-dependent |
| Communications | Messages to customer support, feedback, complaints | No |
Bookie Asia collects personal data through several different channels throughout your interactions with our platform:
bookie asia never purchases data lists or collects personal information from unauthorised sources. All data is gathered with player consent or through direct interaction with our platform.
Bookie Asia uses your personal data only for legitimate and defined purposes. We do not use your data for anything beyond the scope stated here without your prior consent.
You can opt out of marketing communications from Bookie Asia at any time by clicking the "Unsubscribe" link in our emails or by reaching out to our support team at support@bookieasia.net.
Bookie Asia does not sell, rent, or trade players' personal data to third parties for marketing or commercial purposes. However, there are limited circumstances in which we may share your personal data with the following parties:
| Data Recipients | Purpose of Sharing | Legal Basis |
|---|---|---|
| Game Providers (Pragmatic Play, Playtech, etc.) | To operate games and ensure the integrity of game outcomes | Service contract |
| Payment Providers (TNG, GrabPay, FPX) | To process deposits and withdrawals in MYR | Transaction processing |
| KYC & Identity Verification Providers | To verify player identity in accordance with legal requirements | Legal compliance |
| Malaysian Authorities | Where required by law, court order, or official investigation | Legal obligation |
| Security & Anti-Fraud Providers | To detect and prevent fraudulent activity and security threats | Legitimate interests |
All third parties that receive data from Bookie Asia are bound by strict data processing agreements and are required to protect your data to a standard equal to or higher than our own.
Bookie Asia takes security infrastructure seriously to ensure that Malaysian players' personal data remains protected at all times. The technical and organisational security measures we employ include:
While Bookie Asia takes all reasonable precautions, no system is 100% immune to cyber threats. You are also responsible for keeping your password and account login details secure.
Bookie Asia retains players' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
Once the retention period has expired, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered. You may request early deletion of your data, subject to the legal limitations outlined above.
As a data subject under Malaysia's PDPA 2010, you have certain rights regarding your personal information held by Bookie Asia. We are committed to making it straightforward for you to exercise these rights:
To exercise any of the above rights, please contact the bookie asia Data Protection Officer via email support@bookieasia.net with the subject line "Privacy Rights Request" along with your account number and request details. We will process your request within 21 business days.
The bookie asia website uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and deliver relevant content to Malaysian players.
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the Bookie Asia platform. A "Cookie Settings" link is available in the footer of our website.
In operating the Bookie Asia platform, your personal data may be transferred to and stored on servers located outside Malaysia — for example, for game processing purposes by international providers such as Pragmatic Play or Evolution Gaming.
When this occurs, bookie asia ensures that:
Bookie Asia does not transfer players' personal data to countries that lack adequate data protection laws without the appropriate contractual safeguards in place.
Bookie Asia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. When significant changes occur, we will:
Continued use of the Bookie Asia platform after any changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Bookie Asia handles your personal data, please contact our Data Protection Officer through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (PDPD) Malaysia through their official channels.